When you make a booking you are entering an agreement with us. Please read our terms and conditions of booking below.
Prices The price includes accommodation and Breakfast. All prices are per person per night. We accept the following forms of payment:
Cash, Visa Debit, Visa Credit, Mastercard and Maesto.
Pets: Well behaved pets are permitted BY PRIOR ARRANGEMENT at the cost of £6 per pet per night in only certain rooms, please check prior to booking.
Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable and non-transferable. If you need to cancel please contact us immediately. For cancellations made up to one week before 11 am on your arrival day, you will not be liable for further payment. For cancellations made after this time and up until 11 am the day before arrival 50% of balance will be due (A further 25% on top of the deposit). Cancellations made within 24 hours or by failing to take up the booking without canceling you will be liable for the total amount. For this reason, you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Non-availability: We would only cancel your booking if your accommodation was unavailable due to reasons beyond our control. We would attempt to offer you alternative accommodation, however, if this was not possible, or unacceptable to you then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival: Your accommodation is available to you from 16.00 pm on the day of arrival, unless otherwise arranged and often isn’t possible. To secure the room is ready early we can only recommend booking the night before.
Departure: Please be ready to leave your accommodation by 10.00 am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.
Damages and Breakages: Please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 (£200 for mattresses) if you did not report this.
Liability We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
We look forward to welcoming you to Beech House.
For all bookings we require a deposit of £25 per room per night to confirm the booking. We will charge this to your reservation card or you must make sure that this reaches us within 10 days of making the booking. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance is due on departure. Bookings made within 7 days of arrival require full balance being paid to confirm booking.